Terms & Conditions

  • Alami International Limited is a trade only company. We do not supply direct to the public through our website (www.alami.co.uk). If you are interested in any of our products, please contact us on sales@alami.co.uk and we can direct you to one of our stockists. 

  • 1

    All items are subject to availability. We reserve the right to withdraw any item from sale at any time should it not meet our quality standards. Many of our products originate in the developing world and if there are problems with procurement of the product we may also withdraw certain items. Our sales team will endeavour to keep you informed if a situation arises and will also suggest alternatives in line with what was originally ordered.

  • 2

    The price we charge will be that quoted on the site at the time you place your order. However, you may find a different price should you look on our site at a different time and we reserve the right to change prices at any time. Some of our processes are manual, so despite our best efforts and constant monitoring, errors may occur from time to time. On discovering that errors exist, we act immediately to rectify them and to minimize inconvenience and apologise for any disappointment that might be caused.

  • 3

    We will endeavour to deliver your order within the delivery times quoted on the site or by email or by phone after the order has been placed. If for any reason the reciepient of the order (as started on the order form) does not accept the delivery, there will be £12.50+VAT surcharge unless we are informed of a prior arrangement that has been made.

  • 4

    A delivery charge may be made for all orders. The charge will be quoted to you at the time you place an order. Occasionally, if an item is temporarily out of stock, we will dispatch part of your order to you. The delivery charge will be levied when the order is sent to you.

  • 5

    In all respects, English law governs all contracts formed between Alami International Ltd and our customers as a result of using this site. All users hereby submit to the non-exclusive jurisdiction of the English courts.

  • 6

    Until a customer's credit or debit card has been charged for the sale of our products or services, no contract will exist or apply between a customer and Alami International Ltd. The charging of the customer's card will be deemed our acceptance of their offer and the effective communication of our acceptance to them.

  • 7

    Please note a surcharge of 3% will be added to the value of the order for payments by credit card. Your goods will be shipped to the address registered with your Credit Card Company.

  • 8

    Orders are dispatched once we receive Credit / Debit Card authorization from your card issuer, or when your cheque is cleared, or when your payment by Bank Transfer is received.

    Disclaimer: Alami International Ltd has taken every care in the preparation of the content of this web site. To the extent permitted by applicable law, Alami International Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this web site. Alami International Ltd shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site. Every effort has been made to display accurate colours of the products on our website. However, the precise colour of the product may be distorted by the monitor on which you are viewing the product for which, Alami International Ltd are not responsible. All products have been fairly described and the weights, dimensions and capacities provided as approximations only. Many of our products are hand made, therefore variations are likely from one item to another. Packaging may also vary from item to item.